Terms of Service

Welcome to Meet Alto AI, operated by BTMK Holdings LLC (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, applications, and services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you may not use our Services.

Last Updated on June, 13, 2025

1. Acceptance of Terms

By accessing and using Meet Alto AI, you agree to be bound by these Terms of Use and our Privacy Policy.

2. Service Description

Meet Alto AI provides tools for comment and direct message moderation on social media platforms, including but not limited to Facebook and Instagram, via the Meta API.


  • Our Services help you view, analyze, and manage comments and direct messages.

  • We also provide dashboards, analytics, and filters to support moderation workflows.

  • Additional features may be added, modified, or removed over time.

3. Account Registration

  • You must provide accurate information when creating an account

  • You are responsible for maintaining account security

  • One person or entity may not create multiple free accounts

  • You must be at least 18 years old to use the service

4. User Responsibilities

  • You are responsible for all activity under your account

  • You must not use Narra for any illegal purposes

  • You must not violate any third-party rights

  • You must not share access to your account

5. Data and Privacy

  • We protect your data according to our Privacy Policy

  • You retain ownership of your content

  • We may collect usage data to improve our service

  • We do not sell your personal information

6. Subscription and Payments

  • Fees are charged based on your selected plan

  • Payments are non-refundable unless required by law

  • We may change pricing with 30 days notice

  • You can cancel your subscription at any time

7. Service Availability

  • We strive for 99.9% uptime

  • We may perform maintenance with advance notice

  • We are not liable for service interruptions

  • We reserve the right to modify or discontinue features

8. Intellectual Property

  • Meet Alto AI retains all rights to the platform

  • You retain rights to your content

  • You grant us license to host your content

  • You must respect our intellectual property rights

9. Termination

  • You can terminate your account at any time

  • We may terminate accounts that violate these terms

  • We may suspend accounts for non-payment

  • Upon termination, you can export your data

10. Limitation of Liability

  • Service is provided "as is"

  • We are not liable for indirect damages

  • Our liability is limited to the amount paid

  • We do not guarantee third-party integrations

11. Changes to Terms

We may update these terms with reasonable notice to users.

12. Contact Us

For questions about these terms, contact hey@meetalto.ai