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Story mention reward template

When customers tag you in their Story, Alto thanks them by DM with a code for next time and asks if you can share it. Here’s the whole workflow, with every message ready to copy.

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Copy the messages
Best for
Ecommerce
Runs on
Instagram
Built on
Story Mention Reply

How it works. Every tag gets a thank-you, even at 2am.

  1. They tag you in their Story

    A customer shares your product and mentions your account. No keyword needed.

  2. Alto hearts it straight away

    The mention lands in your DMs and gets a ❤️, so they know you saw it.

  3. A thank-you with a code

    Alto sends your thank-you, a code for their next order and a link to your shop.

  4. You ask to share it

    The same message asks if you can share their Story. Their reply lands in your Alto inbox, ready for you to reshare.

Every message, ready to copy. Pick a tone. Swap the brackets for yours.

  1. Thank-you

    First DM, with a button

    You tagged us! Thank you so much 💛 Tap below for a little something.

    ButtonOpen my gift

  2. Your code

    With your shop link

    Here’s [10% off] your next order: [CODE]. Enjoy!

    ButtonShop again

  3. Ask to share

    After the code, same message

    Could we share your Story on our page? Just reply YES 💛

Or ask Alto to set it up

Paste this into Ask Alto in your workspace. It saves a draft for you to check and publish. Drafting is on Pro.

Set up a Story Mention Reply campaign: when someone tags us in their Story, heart it, thank them, send [10% off] with the code [CODE] and a link to [our shop], and ask if we can share their Story.

Make it yours. Three choices, then see what’s working.

  • A thank-you worth tagging for

    A small reward for their next order turns one tag into a second sale.

    • 10% off
    • Free shipping
    • A free gift
    • 15% off

  • Where the button goes

    Send them back to the product they tagged, or to your bestsellers.

    • The product
    • Bestsellers
    • New arrivals
    • Your shop

  • Ask before you share

    A yes in your inbox means you can reshare their Story knowing they’re happy for you to.

  • What to watch

    Each campaign counts the thank-yous sent and the clicks on your shop link.

    • DMs sent
    • Link clicks
    • Click-through rate

Story mention reward FAQs

Have something else in mind?
Talk to the Alto team.

What is Instagram Story mention automation?

When someone tags your account in their Story, Alto replies in their DMs automatically: a ❤️ on the mention, then your thank-you message.

Can Alto repost their Story?

No, you reshare it yourself in Instagram. When they reply YES, it lands in your Alto inbox, so you know whose Stories you can share.

What if the same person tags us again?

You choose: thank them every time, or at most once a day.

How much does it cost?

This template runs on Alto’s Free plan.

How do I set it up in Alto?

Start a new campaign from Story Mention Reply. Leave the ❤️ on, paste in the thank-you and your code, add your shop link, then publish.

More templates. Workflows that pair well with this one.

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